We are thrilled with the hand and foot caste ordered. The service was not rushed and had a personal touch, Sharon takes her time to point out all of the options available such as frame type and other variables. Off the back of the hand and foot cast I am very soon to receive two charms for a sweetie bracelet for a gift at Christmas. Sharon has been professional at all times and has been a trusty and genuine service provider her work is creative and personal - not much else to say but thoroughly recommended!